Customer Help
Our happiness team is always here to assist.
Common queries answered
Frequently asked Questions
You may return or exchange items within 60 days of purchase. Returns are refunded to the original payment method (shipping fees are non-refundable), and exchanges ship free on items of equal value (UK orders only). Returns after 60 days may qualify for store credit up to one year. Items must be unworn, in original condition, with tags attached.
You can change your shipping address during checkout before placing your order by editing the shipping details. If you’ve already placed an order, please contact us as soon as possible at info@a-beautifulwoman.com. We can only update the shipping address if the order has not yet been processed or shipped.
Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can use this link to track your order’s status at any time. If you have an account, you can also log in to view your order details. For help, contact us at info@a-beautifulwoman.com.
You can contact our customer support team by emailing info@a-beautifulwoman.com. We’re happy to help with orders, returns, shipping, or any other questions.
Please contact us immediately at info@a-beautifulwoman.com with your order number and the correct address. We can update the shipping address only if the order has not yet been processed or shipped.
Orders may ship in one or multiple packages, depending on item availability and shipping location. If your order is split, you’ll receive tracking information for each package.
If you need to swap an item
Returns and Exchanges
We’re sorry about that. Please contact us as soon as possible at info@a-beautifulwoman.com with your order number and a photo of the item you received. We’ll review the issue and make it right.
Please contact us immediately at info@a-beautifulwoman.com with your order number and clear photos of the damaged item and packaging. We’ll review the issue and work to resolve it as quickly as possible.
Once your return is approved, we’ll email you detailed return instructions, including the return address and shipping label (if applicable). Please do not send items back without prior authorization.
You can contact our customer support team by emailing info@a-beautifulwoman.com. We’re happy to help with orders, returns, shipping, or any other questions.
You can request a change or cancellation by contacting us immediately at info@a-beautifulwoman.com. Changes or cancellations are only possible before the order is processed or shipped.
Currently, we do not offer pre-orders. If an item is sold out, please check back later or sign up for notifications if available.